At the National Institute of Christian Leadership (NICL), Dr. Rutland will teach you the principles needed to help you recruit more volunteers such as:

• How to understand the true value of volunteers and how they keep the local church in business
• How to calculate the value of your volunteer staff (exercise)
• How to identify potential volunteers in your congregation and visitors
• How to utilize and assign people to the four level of volunteers with success
• How to understand what volunteers want (and why they volunteer)
• How to affirm your volunteers with a reward to keep them engaged
• How to use the concept of connection to recruit more volunteers (volunteers want to be around other volunteers)
• How to use team building to strengthen your volunteer team
• How to implement the ten commandments of volunteer leadership for long term success
• How to use “Quality is Meeting Expectations” to manage quality in volunteers for excellence
• How to use your leadership position to encourage, inspire and affirm your volunteers

Note: The majority of these teachings are in Session 2 titled, Strategic Growth.