Dec 1, 2015 | Business Leadership, Church Ministry, Leadership
One way of stating the leader/manager’s job description is actually “senior decision maker.” I think that among the biggest and most disconcerting of all the surprises that I had in moving, lo these many years ago, into the senior executive role was...
Nov 24, 2015 | Business Leadership, Church Ministry, Leadership
The teenager who wants to borrow her mother’s car needs to learn not to ask in the moments just following her mom’s long and harrowing commute home from work. The employee who wants a raise should never ask right after the boss has announced that the...
Oct 23, 2015 | Book, Business Leadership, Leadership
Excerpt from RELAUNCH: HOW TO STAGE AN ORGANIZATIONAL COMEBACK by Dr. Mark Rutland The late quality expert Philip Crosby offered a definition that changed everything for me. “Quality,” he said, “is meeting expectations.” That hit me like a hydrogen bomb. If quality is...
Oct 16, 2015 | Business Leadership, Church Ministry
How an organization thinks about itself is largely a function of senior leadership. Self-concept is critical to success at varying periods of the organization’s history. This truth is easily observable in sports. Furthermore, it is commonly observable. One team,...
Sep 20, 2015 | Book, Business Leadership, Church Ministry
Excerpt from RELAUNCH: HOW TO STAGE AN ORGANIZATIONAL COMEBACK by Dr. Mark Rutland Before Interstate 75 was built, drivers traveling to Florida went right through the middle of Corbin, Kentucky, on Highway 25. Every day hundreds of them stopped at Harland Sanders Café...
